Structured Cabling
We design and install voice and data cabling to meet your network infrastructure needs now and in the future. All structured cabling installations come with a warranty. Read More
Network Planning
Improve efficiency, increase productivity and plan for the future with our network planning and design solutions. Read More
Construction Consulting
Improve your construction management process with our construction consulting services. Reduce project delays, communicate more effectively and improve documentation practices. Read More
As reported by Business Wire, the company GenRx Pharmacy experienced a data breach in September and is notifying individuals of the incident.
The company reports that “On September 28, 2020, the pharmacy found evidence of ransomware on its system and immediately began an investigation, including hiring independent information security and technology experts to assist with incident response and forensic investigation.” They also found that ransomware had originally been deployed on their system on September 27, 2020.
GenRx Pharmacy says that it discovered that a small number of files were removed. These files included the health information of former patients, including names, addresses, phone numbers, birthdates, genders, allergies, medications, health plans, and prescriptions. Social security numbers and financial information about patients were not affected.
Are Your Systems Protected?
Business Wire reports that, “the pharmacy has upgraded its firewall firmware, added additional anti-virus and web-filtering software, instituted multifactor authentication, increased Wi-Fi network traffic monitoring, provided additional training to employees, updated internal policies and procedures, and installed real-time intrusion detection and response software on all workstations and servers that access the company network. The pharmacy is also assessing further options to enhance its protocols and controls, technology, and training, including strengthening encryption. Additionally, the pharmacy is notifying applicable state and federal regulatory authorities as well as the three largest nationwide consumer reporting agencies – Equifax, Experian and TransUnion – of the incident.”
According to the Department of Health and Human Services, 137,000 GenRx patients are being informed about the incident via mailed letters, which will include further information.
GenRx is among many companies who have experienced data security breaches in recent years. Regardless of how secure you believe your current system is, hacking methods are always evolving. Let RxTechnology help you develop a plan to keep your data safe and, in the event of a data breach, help you recover.
Let Us Help You with our Wide Array of IT Services
Maybe you got a brand new, top-of-the-line laptop for Christmas, or maybe you’re doing a routine upgrade of your equipment. If it’s time to get rid of an old computer, you might be in need of some advice.
Clean It Up
There is an abundance of personal information stored on your computer hard drive. Even the most careful users among us need to be extra careful that the device is clean before selling or recycling. The main concern with computers is how much personal information they can have stored on the hard drive.
Deauthorize programs. You probably have certain programs that require paid subscriptions or that can only be used on a certain number of devices at a time. Deauthorize these now, cancel subscriptions, and remove those programs so that you can move them safely to a new device.
Delete browsing history. Locate your browser settings or preferences and delete your history, including cache, passwords, cookies, etc.
Delete sensitive files. For additional security, you can download a program like File Shredder to find any sneaky files and destroy them. For Apples and PCs with SSDs, encrypt the drive instead. This create a password that only you have access to, so that no future owners of your device can read any leftover files.
Wipe it clean!. Different computer models have slightly differing procedures for this, but you’ll need to erase and reinstall the operating system. This step is similar to a “Factory Reset” on your phone. For PCs in particular, you may need to download an additional program to help.
Now what?
Once your computer is clean and ready to go, you have several options in front of you. Non-profit organizations like schools and libraries would love a tax-deductible donation of your lightly used computer. Many stores will also accept a trade-in for a discount or store credit. There are also only services that can help, but you want to be sure you’re working with a reputable company.
Rx Technology is San Antonio’s leading provider of IT Construction services
Rx Technology is San Antonio’s leading provider of IT Construction services like structured cabling, network planning and construction consulting. We offer complete turn-key, cost effective, low-voltage construction solutions. We are BICSI certified to provide the highest level of assurance that all of our design and installation services are compliant with stringent and regulatory industry standards.
“BICSI is a professional association supporting the advancement of the information and communications technology (ICT) profession and currently serves more than 26,000 members and credential holders. BICSI is the preeminent resource for the Connected World. Headquartered in Tampa, Florida, USA, BICSI membership spans nearly 100 countries.”
Achieving a BICSI Certification for IT Construction Services means that Rx Technology holds itself to a consistent industry standard. As an organization, BICSI helps define the educational standards for IT professionals. By holding credentials through BICSI, clients of Rx Technology can rest assured that the services they receive are coming from true professionals who are constantly educating themselves and furthering their skills and knowledge.
How Do IT Companies like Rx Technology Achieve BICSI Certification
Becoming certified requires extensive preparation, passing exams, and also means remaining in strict observance of standards set forth by BICSI. Simply put, our professionals have the required knowledge to handle the job.
What’s the Difference Between IT Services and IT Consulting?
In an industry built on technical terminology, data, and analytics, we know the jargon can be overwhelming to clients and customers. Terms like Business Intelligence, IT Services, IT Support, Software Consulting, and Network Consulting may be difficult to distinguish. And from an IT perspective, these things often bleed into one another, making it hard to tell where one ends and another one begins.
IT Consulting
IT Consultants may be an easier term to unpack. IT Consulting involves offering guidance to clients and organizations, providing the best options for overall IT strategy and planning to the type of functionality needed to make your job, the job of your employees, and the experience of your customers the easiest it can possibly be. An IT Consultant can help you decide what should be housed in a data center instead of the cloud, guide you in decisions about network security and network setup.
IT Consulting is about helping clients reach their goals, but it’s also about helping clients understand how to prevent issues around implementation, system operations, and security. Customers may not see problems now, but an IT Consultant can provide insight that may save time and money down the road.
IT Services
IT Consulting and IT Services often go hand-in-hand. An IT Consultant will be able to guide a customer, but, like Rx Technology, they may also be able to offer the services they recommend. In our case, as we offer a wide variety of services and options, we are able to determine the best solutions for your organization and we are also able to find the most efficient way to achieve those solutions. By keeping everything “in house,” we can ensure that you are making the most of your time and money.
Why Should I Use an IT Consulting Company?
Professional IT Consultants have a deep knowledge base in the technology industry. As experts in our field, chances are we already have experience working with companies like yours with similar needs.
Additionally, hiring an IT Consulting company, like Rx Technology, offers significant savings over hiring a full-time employee or staff to handle your IT Services and IT Support needs. Our consultants are available when you need us.
Become More Strategic with a Business Intelligence System
Allow Rx Technology to put your data to work for you. We’ll be with you every step of the way as you create, maintain, and implement your business intelligence systems and frameworks.
Become more strategic in your long-term business goals and tactical in your day-to-day business operations. Call us today at (210) 828-6081 to get started.
What does Business Intelligence mean for my business?
Take a moment and reflect on your last year in business. Did you thrive, survive, or barely stay alive? Regardless of your answer, it’s important to know why your business performed this way. That’s where Business Intelligence comes in.
Business Intelligence (BI) combines data tools, data mining, data visualization, business analytics, and best practices to help your organization make decisions based on facts and data, rather than guesses, feelings, and estimations. If you understand how to use your organization’s data to drive change, become more efficient, and adapt quickly to market changes, you’ll be ahead of the game.
Business Intelligence – Modern and Traditional
While Traditional Business Intelligence began being utilized in the 1960s, it was used as a system of sharing information across in organizations. Modern Business Intelligence leverages software and services to turn data into insights. This helps organizations, from small businesses to enormous corporations to move forward strategically and confidently, using reports, summaries, dashboards, graphs, charts, and maps to provide users with detailed intelligence about their business.
Business Intelligence Services Will Help Your Business Thrive
At Rx Technology, we use the latest business intelligence tools to help you interpret your raw data, so you focus on your customer base. Gain important insight to your customers, operational, and sales data and see negative trends or opportunities for growth as they emerge.
Armed with this insight, you can respond to your customers’ needs and pain points, create more efficient operations, or shift resources to improve sales. In short, business intelligence lets you focus on what works and leave behind what doesn’t.
Become More Strategic with a Business Intelligence System
Allow Rx Technology to put your data to work for you. We’ll be with you every step of the way as you create, maintain, and implement your business intelligence systems and frameworks.
Become more strategic in your long-term business goals and tactical in your day-to-day business operations. Call us today at (210) 828-6081 to get started.
Rx Technology Helps Your Business Conquer COVID
Rx Technology’s own Paul Elliot is interviewed by Grace Star Media about our touchless digital thermometer kiosks, in action at Los Cocos Mexican Restaurant.
Rx Technology of San Antonio offers your business the full spectrum of IT Support, including Managed IT Services (MSP) and Network Security, Computer Repair, Network Computer Support and Firewall Management to Server Administration and Microsoft Exchange® Management.
Alongside our managed it services and it support suite, Rx Technology is thrilled to be offering touchless digital thermometer kiosks to help organizations return to doing business safely. How exactly do these kiosks work?
“Business owners are encouraged to take the “Greater, SAfer, Together” pledge and download a toolkit with printable materials. The pledge requires the use of face coverings by employees and visitors and asks businesses to commit to other health and safety protocols including physical distancing, temperature checks and other CDC recommendations. Businesses that take the pledge may post their commitment to be in compliance with Bexar County’s requirement to develop and post a Health and Safety Policy.”
The City of San Antonio has not made it mandatory for businesses to conduct temperature checks of customers, but they are strongly encouraging businesses to do so if they have the resources to implement the technology. At Rx Technology, we are proud to offer that technology with our touchless digital thermometer kiosks.
Recently, Rx Technology was featured by News 4 San Antonio for our touchless thermometer kiosks, which enable businesses to return to work safely.
As more and more businesses attempt to get “back to normal,” it’s becoming crucial to make sure employees and customers are protected from COVID-19. Rx Technology has received an exclusive contract with a Houston-based manufacturer to distribute the technology in San Antonio.
Just how do our thermometer kiosks work?
As people enter a place of business, a camera detects temperature and determines whether or not they meet healthy standards, as defined by the company. A monitor displays the temperature above their head in a monitor for a technician to see. All the employee has to do is watch. This method promotes health and safety without being intrusive or overwhelming for those entering a business establishment.
We’re thrilled to see our Temperature Detection Kiosk offerings featured in San Antonio Business Journal. In these uncertain times, it’s crucial that businesses are able to reopen safely Our Temperature Detection Kiosks are the perfect solution.
Rx Tech has secured an exclusive contract to deliver this product here in San Antonio. Available as a kiosk, desktop, or wall-mount apparatus, the device has a thermal sensor that can measure a human’s temperature with an accuracy within .325 degrees.
Are you interested in Managed IT Services, IT Support, IT Consulting, Network Cabling, Structured Cabling, Network Security, Business Intelligence, or other Tech Support in and around San Antonio? We’d love to help. Get in touch today by calling (210) 828-6081 or clicking here for a free quote!
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