Managed IT Services: Proactive and Preventative IT Support

Expert IT Support and IT Services Since 1995

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As a Managed Service Provider (MSP), Rx Technology has provided comprehensive and customized IT Solutions in and around San Antonio since 1995. Our Managed Services ensure your network runs efficiently so you and your staff can focus on your customers, not your technology. With an emphasis on customer satisfaction, we listen to your unique situation and create IT solutions for any IT need or IT problem you face.

Managed IT Solutions for Small- and Medium-Sized Businesses

Outsourcing your IT support ensures your network runs efficiently. Managed IT Services replaces the old “break/fix” IT support model with a proactive approach focused on uptime and issue prevention. Our system often alerts and assigns support tickets before you discover an issue.

We’re the IT experts. Whether you need computer support, a network security solution, help with your phone system, or a dedicated IT staff person on-site, Rx Technology’s managed services allow you to be as predictable about your cost, security, backups and availability as possible.

Benefits of Managed IT

When you rely on a third-party like Rx Technology to manage your information technology, we ensure your system works day and night so your customers and potential customers can reach you.

Other benefits of our Managed IT Services include:

  • 24/7 network monitoring. Prevent or quickly resolve issues.
  • Reliable and secure network. We think about your network so you don’t have to.
  • Frequent performance audits. Systems and application performance management to detect, diagnose, and solve problems before you even know about them.
  • Recover quickly from disaster. Data backup and recovery can help your business recover from an emergency, getting you back on your feet ASAP.
  • Personable support when you need it the most. Unlimited support for all desktop and server issues.
  • We help you when it’s time to upgrade or expand. Rx Technology provides consulting for future technology purchases and network infrastructure changes so you’ll never be behind the curve or your competitors.
  • Never setup a computer again. We will install and maintain business productivity products such as anti-virus protection and Microsoft Office 365 for current and future employees.

Simply Your Information Technology

As your Managed Service Provider, our experts take the hassle out of managing and monitoring your IT systems allowing you to focus on taking care of your clients. Contact us today to see how we can meet your IT needs and solve your IT problems. (210) 828-6081

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