At Rx Technology, we understand running a business is about balancing the needs of the business with the cost to do business. Outsourcing your IT support needs provides ongoing, proactive IT management protecting your company’s data assets.
Rx Technology experts have been providing comprehensive, cost-effective Managed IT Services since 1995. Our proactive approach to IT Services ensures your network runs efficiently, at all times. Our alert system often alerts and assigns support tickets before your staff discovers an issue.
Managed Services is a departure from the old method of “break/fix” where paying for support as needed can prolong the response rate for corrective action and potentially lead to issue recurrence. Our Unlimited Managed Services plan prevents a lot of the problems that occur with ineffectively managed systems enabling you and your staff to maintain your expected level of service.
Our Managed IT Support includes:
24/7 monitoring to preemptively solve network issues
Systems and application performance management to detect and diagnose complex performance problems and support your company’s service level objective
Data backup and recovery ensuring mission critical files are backed up and best in class recovery solutions that bring your operation back online within minutes
Network security to prevent unauthorized access or network misuse.
Virtual CIO services giving you access to free consulting for technology purchases and infrastructure changes
Business productivity products such as anti-virus protection and Microsoft Office 365
Unlimited support for all desktop and server issues
As your Managed Service Provider, our experts take the hassle out of managing and monitoring your IT systems allowing you to focus on taking care of your clients. With Rx Technology, you have unlimited access to experts in every field of network infrastructure to help you make better informed technology decisions for your business.